CPE Credits: 2

Field of Study 1: Communications

Program Level (Basic, Update, Intermediate, Advanced, Overview): Intermediate

Instructional Delivery Method: Group Internet Based

Course Registration Requirements: Online Registration

Refund/Cancellation Policy: Please contact the ACPEN help desk - 1-800-747-1719 or help@acpen.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.

Complaint Resolution Policy: Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).

Official Registry Statement: Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org

*A Live Webcast Replay™ is a web cast replay of an earlier event, with panelists standing by, in real time, to respond to participant questions. The Live replay includes all original content and materials. This format allows for Live CPE credit. This course is sponsored by the Business Learning Institute(BLI) who is listed on the NASBA Registry as sponsor number 108308.

Marketing Description:

Retaining and developing staff is critical to the long-term success of your firm. Learn how to be a better coach, mentor and lead your staff to desired professional growth.

OBJECTIVES:

* Take steps to ensure you are helping staff meet their immediate professional needs, while not losing sight of their long-term growth and development

HIGHLIGHTS:

* Apply popular leadership philosophies                                                * Discover the four primary coaching profiles and your natural leadership style                                                                                      * Master how to adjust your natural leadership style to best match the specific situation and person                                                                  * Analyze how to improve and become more "balanced" in the roles of short-term "supervisor of tasks" and long-term "developer of people"  * Identify common motivators for high performance                               * Learn how to become a strong and effective mentor to retain the most talented professionals                                                                   * Master a simple approach to giving constructive feedback for improved performance                                                                            * Discover how to help staff set and achieve professional goals

DESIGNED FOR: Anyone who supervises others

PREREQUISITE: Supervisory/management experience

RECOMMENDED CPE: 2 credit hours                                                FIELD OF STUDY: Communications                                                     COURSE LEVEL: Intermediate                                                   INSTRUCTOR: Jennifer F. Louis, CPA